
WorkCover Hearing Assessments
What is a WorkCover hearing assessment?
A WorkCover hearing assessment measures hearing loss caused by workplace noise as part of a compensation claim for industrial deafness. The results help WorkCover work out what support and compensation a worker may be entitled to. The steps and requirements for WorkCover hearing assessments vary across different regions of Australia.
In Queensland, workers must have been employed in a noisy environment for a minimum of five years and have a work capacity certificate diagnosing industrial deafness to be eligible for an assessment. If the claim is accepted, WorkCover arranges for an audiologist to assess the degree of permanent impairment (DPI) due to work-related hearing loss. Compensation is offered based on the level of hearing loss, excluding natural hearing loss and previous assessments. Workers are eligible to claim every three years if their hearing further deteriorates.
WorkCover Queensland handles claims for work-related injuries or illnesses. Key points include:
- Workers must see a doctor and obtain a work capacity certificate (WorkSafe Queensland: claim process).
- Claims should be lodged with WorkCover Queensland (Queensland Government: compensation entitlements).
- Eligibility is determined based on factors such as whether the claim was made in time, if the person is considered a Queensland worker, and if work played a significant role in the injury (WorkSafe Queensland: claim process).
For other states, the process generally involves similar steps, but specific details may vary. Typically, workers need to:
- Report the injury to their employer
- Seek medical attention and obtain relevant medical certificates
- Lodge a claim with the appropriate state WorkCover authority
- Undergo assessments as required by the authority to determine eligibility and compensation
It’s important to note that each state has its own WorkCover authority and specific procedures. For accurate information about WorkCover eligibility and assessments in other Australian states, it would be best to consult the official websites or contact the relevant WorkCover authorities directly.
Published 24th July 2024. Please visit WorkSafe QLD website for more information. We have provided basic information regarding WorkCover hearing assessments to the best of our knowledge. If you find any inaccuracies, please let us know or visit WorkSafe QLD for further information.

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WorkCover Hearing Assessments

Common questions
What is a WorkCover hearing assessment?
It's a hearing assessment carried out in connection with a workplace hearing claim, documenting your hearing for the relevant process.
What is industrial (noise-induced) deafness?
It's hearing loss associated with long-term exposure to loud noise at work. A comprehensive assessment helps document your current hearing.
Do I need anything to book?
Get in touch and we'll explain what information or paperwork applies to your situation before your appointment.
Who can have a WorkCover hearing assessment?
Workers who have been exposed to loud noise on the job and are pursuing a hearing claim. Contact us to talk through your situation.
How long does the assessment take?
The assessment is usually completed within a standard appointment. We'll let you know what to expect when you book.
Will you provide a report?
Yes — we document your hearing and provide the report needed for the relevant process.
Do I need a referral?
Get in touch and we'll explain what information or paperwork applies before your appointment.
Book a hearing test
No referral needed. Newport Marketplace, Tenancy M01, 10 Lakeview Promenade, Newport QLD 4020.