About Us

Erin Seamer

As a passionate Audiologist with over 20 years of experience, 17 of those serving the Redcliffe area, I have a profound commitment to helping my community. My new independent clinic, Hearing Help, at Newport Marketplace, embodies this dedication, offering personalised care and leveraging the professional skills I have honed throughout my career. At Hearing Help, I provide a range of services including hearing tests for adults and children, tinnitus assessments and treatment, auditory processing assessments, ear plugs, ear wax removal, and hearing aid fittings for adults. My goal is to ensure that every client receives authentic, expert care focused on improving their hearing health.

Why Choose Hearing Help?

Expert Staff

Hearing Help is a Qualified Audiologist with extensive knowledge in audiology and hearing aid technologies. They leverage cutting-edge research to offer personalised and effective hearing solutions tailored to individual needs.

Comprehensive Hearing Evaluations

Comprehensive Hearing Evaluations at Hearing Help involve thorough assessments to accurately determine the nature and extent of hearing loss. Using state-of-the-art equipment, our Qualified Audiologist tailor the evaluation to each client’s specific hearing profile, ensuring precise diagnosis and optimal care planning.

Customised Treatment Plans

Hearing Help offers customised treatment plans tailored to each individual’s unique hearing needs and lifestyle. These plans leverage cutting-edge technology and methods, ensuring optimal hearing improvement and satisfaction for their clients.

Local & Family-Centered Care

Hearing Help involves actively including family members in the consultation and treatment process, recognising their integral role in the patient’s hearing health journey. This approach ensures that treatment plans are well-understood and supported by all, enhancing the overall effectiveness and satisfaction with the hearing care provided.

Innovative and Caring

Hearing Help’s approach, where cutting-edge technology meets compassionate care. The clinic is dedicated to enhancing hearing with personalised solutions that make a real difference in clients’ lives.

Community and Support

At Hearing Help, we foster a supportive community environment where individuals can share their experiences and challenges related to hearing loss. Our dedicated team offers ongoing support and resources to ensure that each client feels heard and empowered throughout their hearing health journey.

Helen Soesilo

Helen is our new audiologist who started working part-time at Hearing Help back in November 2026. Helen Soesilo (nee Chiu) has nearly a decade of experience working in audiology and is passionate about helping individuals across the lifespan with their hearing. She has previously worked at RBWH as a diagnostic audiologist within the ENT clinic, and most recently at Hear and Say, a non-for-profit organisation that specialises in working with children with cochlear implants and hearing loss. Helen loves working with children and is confident in conducting hearing tests for little ones using play audiometry. Helen is currently enjoying upskilling in the areas of conducting Auditory Processing assessments. She is passionate in continuing her learning about APD (Auditory Processing Disorder) and how these listening difficulties can affect children and adults of all ages.

Helen is also an experienced adult rehabilitation audiologist who is confident in conducting diagnostic hearing assessments; discussing aural rehabilitation options and recommending appropriate hearing aids or assistive listening devices based on the patient’s needs. 

Helen also works as a speech pathologist part-time at a speech pathology private practice on the days when she is not at Hearing Help. She has 11 years of experience working with children and adults alongside their families to reach their full potential in regards to their communication.

She is passionate about communication and loves working in both fields of audiology and speech pathology as she feels both of them go ‘hand in hand’ together. She believes that everyone has a right to be able to communicate their needs and feels that both her roles as an audiologist and speech pathologist give her an opportunity to help others in doing so. She is a caring, friendly and motivated clinician who enjoys seeing a diverse range of patients from all different backgrounds.