About Us

Erin Seamer

As a passionate Audiologist with over 25 years of experience, 17 of those serving the Redcliffe area, I have a profound commitment to helping my community. My new independent clinic, Hearing Help, at Newport Marketplace, embodies this dedication, offering personalised care and leveraging the professional skills I have honed throughout my career. At Hearing Help, I provide a range of services including hearing tests for adults and children, tinnitus assessments and treatment, auditory processing assessments, ear plugs, ear wax removal, and hearing aid fittings for adults. My goal is to ensure that every client receives authentic, expert care focused on improving their hearing health.

Why Choose Hearing Help?

Experienced audiologists

Our audiologists are qualified, experienced clinicians who keep up with current audiology research and hearing aid technology. We explain your options in plain language so you can decide what suits you.

Thorough hearing assessments

Every assessment starts with a conversation about your hearing and your history. We then test your hearing in detail, work out the type and degree of any hearing loss, and talk you through the results and next steps.

Plans built around you

We build each plan around your hearing results, your lifestyle and what matters to you. We will tell you honestly whether a hearing aid is likely to help, and we will refer you on if something needs a doctor's attention.

Local, family-centred care

We are an independent clinic serving the Redcliffe Peninsula. Family members are welcome at appointments, because the people around you are part of your hearing health too.

Friendly, ongoing support

Our care does not stop once your appointment ends. We are here for follow-up questions, adjustments and check-ins, so you always know who to call.

Helen Soesilo

Helen is an audiologist who works part-time at Hearing Help. Helen Soesilo (nee Chiu) has nearly a decade of experience working in audiology and is passionate about helping individuals across the lifespan with their hearing. She has previously worked at RBWH as a diagnostic audiologist within the ENT clinic, and most recently at Hear and Say, a non-for-profit organisation that specialises in working with children with cochlear implants and hearing loss. Helen loves working with children and is confident in conducting hearing tests for little ones using play audiometry. Helen is currently enjoying upskilling in the areas of conducting Auditory Processing assessments. She is passionate in continuing her learning about APD (Auditory Processing Disorder) and how these listening difficulties can affect children of all ages.

Helen is also an experienced adult rehabilitation audiologist who is confident in conducting diagnostic hearing assessments; discussing aural rehabilitation options and recommending appropriate hearing aids or assistive listening devices based on the patient’s needs.

Helen also works as a speech pathologist part-time at a speech pathology private practice on the days when she is not at Hearing Help. She has 11 years of experience working with children and adults alongside their families to reach their full potential in regards to their communication.

She is passionate about communication and loves working in both fields of audiology and speech pathology as she feels both of them go ‘hand in hand’ together. She believes that everyone has a right to be able to communicate their needs and feels that both her roles as an audiologist and speech pathologist give her an opportunity to help others in doing so. She is a caring, friendly and motivated clinician who enjoys seeing a diverse range of patients from all different backgrounds.